Frequently Asked Covid-19 Questions
Will you be open during lockdowns?
Yes we have stayed open through the Covid-19 pandemic and will continue to do so. We clean many schools, dentists, GP surgeries and other businesses which need to stay open and require cleaning.
A member of staff has caught Covid-19, can you come and disinfect our office?
Yes of course, if you are a client you can contact the office or your area manager directly and we will arrange this for you. If you are not a client contact us and we will provide you with a free quote for the cleaning.
What precautions are you and your staff taking?
We have implemented new working procedures and have provided ongoing training to all members of staff. We use the correct PPE to ensure that our staff are kept safe and can carry out their work effectively.
Are the cleaning products you use effective in killing covid-19?
Yes we use hospital grade cleaning products. If you would rather us use a cleaning product that you have chosen we can accommodate this for you. All of the cleaning products we used are safe and kept in a secure place.
do your cleaners clean high touch points daily?
Yes, one of the procedures we have implemented is a ‘work backwards’ policy where our staff will start at the back of the room and work towards the exit, cleaning each touch point. This ensures that the last thing that is sanitised is the door handle and light switch on the way out of each room.
if our office closes do we still get charged for cleaning?
Although offices need to be maintained and kept clean due to dust, insects etc even when they are not open. We can reduce service or pause the cleaning if requested. We never tie you into a fixed term contract because we trust our quality.